Getting On the Bus. Please arrive at the bus stop 15 minutes prior to the departure time. Seating is on a first-come, first served basis. Please do not wait in cars if possible. For bus charters, bus stop and pick-up arrangements will be made at the time you rent the bus.
Along the Way. Our buses are equipped with wireless internet, air conditioning, an on-board restroom, reclining seats with headrests, footrests, and tinted windows. Feel free to bring reading material, radio headsets, and a small pillow for your comfort. Food and non-alcoholic beverages may be carried on board for personal consumption.
Electronic Devices. Radios, laptops, and other electronic items may be carried on board, provided they do not disturb fellow passengers and that headphones are used.
Disabilities. Customers with disabilities who need travel assistance should call (888) 378-3823 at least 48 hours prior to departure.
On-board Restrictions. All passengers should remain seated while the bus is in motion. For everyone’s safety and comfort, we ask passengers to follow certain restrictions while on board: No smoking. No alcohol. No illegal drugs. No weapons. No unruly behavior.
Company Privacy. Photography, video, or audio recording of Barons Bus personnel, equipment, or procedures is prohibited.
Animals. No dogs, cats, birds, or other animals will be transported. However, a service animal, trained for the purpose of accompanying a disabled person, will be permitted to travel with the disabled person at no additional charge.
Every effort will be made to maintain operations during adverse weather conditions, however, safety is our primary concern. Barons Bus reserves the right to delay or cancel service. Call for up to date weather information or follow us on Facebook for breaking news updates.
Any passenger under the age of 12 years old must be accompanied by another passenger at least 17 years of age or older at all times. Passengers that are 12 to 16 years of age may travel unaccompanied at full adult fare when certain conditions are met in their entirety.
If any of the below conditions are not met, then the passenger must be accompanied by a passenger at least 17 years of age or older in order to travel.
Customers are welcome to use child safety seats on Barons. However, if the bus is full, the seat space may need to be purchased. You should ensure that your child seat has been approved for use in a motor vehicle, and is used in accordance with the manufacturer’s instructions.
You are responsible for providing the strapping or webbing manufactured by an approved child seat manufacturer. An “Appropriate Booster Seat” is a secured insert seat designed to raise a child to the correct height for safely using a standard adult shoulder belt. A description of appropriate booster seats is available from the National Highway Traffic Safety Administration. You are also responsible for securing your child in the child seat.
All passengers should remain seated while the bus is in motion. For everyone’s safety and comfort, we ask passengers to follow certain restrictions while on board.
Each passenger is allowed two (2) pieces of checked baggage. Additional pieces of baggage will be accepted if space is available.
In general, acceptable baggage includes suitcases, duffel bags, toolboxes, trunks, and securely tied cardboard boxes. A plastic and/or a paper bag is not acceptable as checked baggage. Baggage must not exceed 62 inches when adding the total exterior dimensions of the piece (length + width + height).
One (1) carry-on bag plus one (1) small personal item can be taken on board for each adult or child. All carry-on bags must fit in the overhead compartment or under your seat.
Personal-type items include purses, briefcases, cameras, food containers, laptops, etc.
Carry-on bag must be 25 pounds or less and are limited to the dimensions of 10 x 16 x 24 inches.
The following items are not considered carry-on bags or personal-type items and are not counted against the “one-bag plus one personal-type item” limit:
Passengers are responsible for transferring their own bags if they are changing buses. Baggage assistance is available upon request.
All baggage must have a claim check and identification tag. This will be given to passengers at the terminal or will be provided by the bus driver.
The bus driver will open the luggage and storage compartment, assist passengers in loading and unloading baggage in appropriate luggage storage compartment, and close luggage compartment after all handling of baggage is complete.
Note: If you are traveling on with Greyhound or another carrier, you may want to check their baggage policies.
These items are prohibited on checked or carried baggage:
Prohibited checked items (they CAN only be carried on board)
If you are traveling beyond the Barons service with another carrier such as Greyhound, please check that company’s Prohibited Items List as it may differ from Barons
Liability on Lost Luggage. We do offer coverage for lost baggage. We do not accept any liability for unchecked baggage. Call for more information.
Disruptive passengers will not be tolerated on Barons Bus. Unruly behavior is unfair to other passengers and a distraction to the driver. In the event that a passenger is disruptive the driver will request that the problem passenger cease the behavior immediately. Passengers who continue objectionable behavior will be reported to the dispatcher (who may contact law enforcement officials) and be taken to the nearest public place and asked to leave the bus. Disruptive behavior may result in denial of future service.
1-888-378-3823
