The Barons Bus Lines Rider’s Guide
Baron’s affordable bus fares are available for purchase using several methods. We offer service in seven states, but by partnering with other bus companies, we can get you just about anywhere in the United States and parts of Canada and Mexico!
To purchase your bus tickets:
- Online: Use the Tickets page.
- Over the phone: Call our friendly bus ticket agents at 888-378-3823.
- At ticketing locations: Tickets may be purchased in person at most of our ticketing locations, listed here.
Bus Transportation Rules and Expectations
Getting On the Bus. Please arrive at the bus stop 15 minutes prior to the departure time. Seating is on a first-come, first served basis. Please do not wait in cars if possible. For bus charters, bus stop and pick-up arrangements will be made at the time you rent the bus.
Along the Way. Our buses are equipped with wireless internet, air conditioning, an on-board restroom, reclining seats with headrests, footrests, and tinted windows. Feel free to bring reading material, radio headsets, and a small pillow for your comfort. Food and non-alcoholic beverages may be carried on board for personal consumption.
Radios, laptops, and other electronic items may be carried on board, provided they do not disturb fellow passengers and that headphones are used.
Customers with disabilities who need travel assistance should call (888) 378-3823 at least 48 hours prior to departure.
Onboard Restrictions. All passengers should remain seated while the bus is in motion. For everyone’s safety and comfort, we ask passengers to follow certain restrictions while on board: No smoking. No alcohol. No illegal drugs. No weapons. No unruly behavior.
Photography, video, or audio recording of Barons Bus personnel, equipment, or procedures is prohibited.
No dogs, cats, birds, or other animals will be transported. However, a service animal, trained for the purpose of accompanying a disabled person, will be permitted to travel with the disabled person at no additional charge.
Adverse Weather Conditions
Every effort will be made to maintain operations during adverse weather conditions, however, safety is our primary concern. Barons Bus reserves the right to delay or cancel service. Call for up to date weather information or follow us on Facebook for breaking news updates.
Children Traveling on the Bus
Any passenger under the age of 8 must be accompanied by another passenger at least 15 years of age or older at all times. Passengers between the ages of 8 and 14 may travel unaccompanied at full adult fare when certain conditions are met in their entirety. Call for all rules and regulation for children traveling without an adult.
Child Tickets. Children 5 years old and younger ride for free. They do not need a ticket to board the bus. Children 6 years and older must have a ticket to board the bus. Young children must be accompanied by an adult at all times.
Child Safety Seats. Children 5 years old and younger ride for free. They do not need a ticket to board the bus. Except in the case of bus rentals, children 6 years and older must have a ticket to board the bus. Young children must be accompanied by an adult at all times.
It is your responsibility to secure the child seat to the bus seat with strapping or webbing that is approved by the child seat manufacturer. You are responsible for providing the strapping or the webbing. You should also secure your child in the child seat with a manufacturer-approved lap and/or shoulder belt/harness. Barons Bus does not provide lap and/or shoulder belts/harnesses.
Call at least 24 hours prior to your trip If you need assistance or have special needs.
Passengers are responsible for transferring their own bags. Baggage assistance is available upon request.
All baggage must have a claim check and identification tag. This will be given to passengers at the terminal or will be provided by the bus driver.
The bus driver will open the luggage and storage compartment, assist passengers in loading and unloading baggage in appropriate luggage storage compartment, and close luggage compartment after all handling of baggage is completed.
Each passenger is allowed one (1) piece of checked baggage at no charge. A second piece will be accepted but will incur an additional charge of $15 for a piece under 50 pounds. Heavier pieces will incur an increased price. Call for more information. One (1) small bag up to 25 pounds can be taken on board for each adult or child.
Types of Acceptable Baggage. In general, acceptable baggage includes suitcases, duffel bags, toolboxes, trunks, and securely tied cardboard boxes. A plastic and/or a paper bag is not acceptable as checked baggage. Baggage must not exceed 62 inches when adding the total exterior dimensions of the piece (length + width + height).
Prohibited Items in Checked Baggage. Cremated remains, furniture, matches, merchandise for resale, money, prescription medication, and protruding or unsecured articles including those in plastic or paper bags are prohibited.
Prohibited Items on Barons Bus. Acids, ammunition, animals (service animals will be permitted), combustible liquids, compressed gases, corpses, explosives, firearms of all types, fireworks, flammable liquids, hazardous materials (poisons, radioactive materials, etc.), and any materials with disagreeable odor.
Liability on Lost Luggage. We do offer coverage for lost baggage. We do not accept any liability for unchecked baggage. Call for more information.
Disruptive passengers will not be tolerated on Barons Bus. Unruly behavior is unfair to other passengers and a distraction to the driver. In the event that a passenger is disruptive the driver will request that the problem passenger cease the behavior immediately. Passengers who continue objectionable behavior will be reported to the dispatcher (who may contact law enforcement officials) and be taken to the nearest public place and asked to leave the bus. Disruptive behavior may result in denial of future service.